- The Survivor Assistance Program (SAP)
- Asian Sexual Assault Program (ASAP)
- The Economic Empowerment Program (EE)
- The Community Education and Outreach Program (CEO)
- Systems Advocacy and Training Program
- Language Access Program (LAP)
The Survivor Assistance Program (SAP)
This program provides crisis intervention services for survivors within their own communities, respecting their personal needs and choices. Our advocates offer case management, advocacy for legal and immigration matters, individual and group counseling and hotline services. Additionally, the program helps clients receive basic needs assistance such as shelter, food and safety planning. We provide all services in the language that the survivor best identifies with.
Asian Sexual Assault Program (ASAP)
This program provides advocacy, crisis intervention, and accompaniment services to survivors of stranger and non-stranger sexual assault. Advocates specifically trained in sexual violence related issues as approved by the Office Of Attorney General Sexual Assault Training Program, will provide assistance to victims in a manner that is culturally grounded and trauma-informed.
Services include: hospital accompaniment, crisis intervention, and advocacy 24 hours, 7 days a week via hotline and in-person. Staff members are available to provide clients accompaniment to hospitals, law enforcement offices, prosecutors’ offices and courts. Additionally, clients can receive assistance with applying for protective orders, reporting the crime, access therapeutic counseling, receive safety planning and assistance with basic needs such as food and shelter.
Walk-in appointments are accepted during the office hours of 8am-5pm, Monday to Friday. If you need immediate assistance, please contact the hotline to notify us to expect your arrival.
For immediate phone assistance call the hotline at Toll-Free, 24-Hour Hotline: 1-877-281-8371 or (local) 512-651-3743.
The Economic Empowerment Program (EE)
The EE Program helps survivors find employment and education to gain independence and become self-sufficient. The program pays special attention to the barriers that immigrants face and implements techniques to ensure that these issues do not hinder the client’s progress. Clients are able to receive one-one-one counseling, job search, resume assistance, and trainings on financial literacy, life skills, and how to acclimate to the American workforce.
The Community Education and Outreach Program (CEO)
The Program provides domestic violence and sexual assault education and prevention by publishing informational materials in multiple Asian languages, setting up information booths at ethnic community events, and engaging community members directly through presentations and social service events. The agency also offers extensive abuse prevention programming and trainings to the expansive Asian cultural organizations in Austin. We tailor presentations and curriculum to each ethnic community to ensure linguistic relevancy and reflect the values of the community.
Systems Advocacy and Training Program
This program provides trainings to local service providers on best practices when working with the immigrant population, increasing language access for immigrants and cultural competency issues. AFSSA also works with the judicial system, law enforcement, government entities, and the legislature to create policies and laws that increase a victim’s access to services. The organization was recognized by the White House in 2011 for our work in advocating for language access in the Travis County Courts.
Language Access Program (LAP)
Language Advocates are recruited from small and emerging populations to become cultural bridges between community members and AFSSA’s services. These individuals provide interpretation, advocacy and community education. Language Advocate services are provided for free to partner agencies such as SafePlace, American Gateways and Texas Rio Grande Legal Aid. For other social services agencies to access Language Advocate services, they need to have a mutual AFSSA client or pay a small fee of $20/hour. For all other organizations or businesses, the fee is $40/hour. All Language Advocates go through a 40 hour interpretation and advocacy training. All other interpreters – both volunteers or third party – are required to go through AFSSA’s training or certified by a third party.
AFSSA works with any survivor of gender-based violence and does not discriminate against race, ethnicity, gender, language, age, sexual orientation, religion, national origin, marital status, or individuals with a disability.
AFSSA accepts referrals using the hotline and we ask to directly speak with the survivor to assess their needs. We also provide access to interpreters when necessary. All services are free and confidential.