Survivor Assistance

AFSSA provides crisis intervention services for survivors within their own communities, respecting their personal needs and choices. Our advocates offer case management, advocacy for legal and immigration matters, individual and group counseling and hotline services. Additionally, we help clients receive basic needs assistance such as shelter, food and safety planning. We provide all services in the language that the survivor best identifies with.

Sexual Assault

AFSSA provides advocacy, crisis intervention, and accompaniment services to survivors of sexual assault. Advocates specifically trained in sexual violence provide assistance to victims in a manner that is culturally grounded and trauma-informed.

Services include: hospital accompaniment, crisis intervention, and advocacy 24 hours, 7 days a week via hotline and in-person. Staff members are available to provide clients accompaniment to hospitals, law enforcement offices, prosecutors’ offices and courts. Additionally, clients can receive assistance with applying for protective orders, reporting the crime, access therapeutic counseling, receive safety planning and assistance with basic needs such as food and shelter.

Walk-in appointments are accepted during the office hours of 8am-5pm, Monday to Friday. If you need immediate assistance, please contact the hotline to notify us to expect your arrival.

For immediate phone assistance call the hotline at Toll-Free, 24-Hour Hotline: 1-877-281-8371 or (local) 512-651-3743.

Economic Empowerment

The EE Program helps survivors find employment and education to gain independence and become self-sufficient. The program pays special attention to the barriers that immigrants face and implements techniques to ensure that these issues do not hinder the client’s progress. Clients are able to receive one-one-one counseling, job search, resume assistance, and trainings on financial literacy, life skills, and how to acclimate to the American workforce.

Community Education and Outreach

The Program provides domestic violence and sexual assault education and prevention by publishing informational materials in multiple Asian languages, setting up information booths at ethnic community events, and engaging community members directly through presentations and social service events. The agency also offers extensive abuse prevention programming and trainings to the expansive Asian cultural organizations in Austin. We tailor presentations and curriculum to each ethnic community to ensure linguistic relevancy and reflect the values of the community.

Systems Advocacy and Training

This program provides trainings to local service providers on best practices when working with the immigrant population, increasing language access for immigrants and cultural competency issues. AFSSA also works with the judicial system, law enforcement, government entities, and the legislature to create policies and laws that increase a victim’s access to services. The organization was recognized by the White House in 2011 for our work in advocating for language access in the Travis County Courts.

AFSSA works with any survivor of gender-based violence and does not discriminate against race, ethnicity, gender, language, age, sexual orientation, religion, national origin, marital status, or individuals with a disability.

AFSSA accepts referrals using the hotline and we ask to directly speak with the survivor to assess their needs. We also provide access to interpreters when necessary. All services are free and confidential.

City of Austin RISE Funding 2020

On April 16, 2020, the City of Austin passed Relief in a State of Emergency Funding. AFSSA will administer funding first to AFSSA clients (who are survivors of voilence) who are current as of April 1, 2020. After current clients are screened and an eligibility determination is made, applications will open to the community. Community applications for RISE funds will be made available directly through AFSSA and also through community partners as soon as possible, depending on funds being received from the City. To be notified when community applications are available, please email or call 512-358-6318 and share your email or text address, and you will be placed on the notification list. Only fully complete, signed applications with all required documentation will be reviewed. Community volunteers and staff will be available to assist with applications.

If you need a template document for Proof of Residency or Declaration of Income, click the links below.

Affidavit of Austin-Travis County Residency

Self Declaration of Household Income